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are disputing the existence of the listing or just the
information within the listing. They cannot begin an
investigation unless they know whether you believe the
listing doesn't belong on your report at all, or if you
believe the information on the listing should be changed. If
you are unclear about the nature of your dispute, the credit
bureau will promptly return your letter. If you dispute a
listing on the basis that you were "not late," and if the
credit bureau fails to verify the listing, then the listing
will be perfected and appear as a positive listing. If you
dispute a listing on the basis that it is "not mine," and if
the credit bureau fails to verify the listing, then the
listing will disappear from the credit report altogether.
Since a positive listing is much better than no listing at
all, you should dispute all simple late pay listings as a
"not late" type of dispute. All others must be disputed on
the basis that they may not belong to you.
Commandment Three: Always tell the credit bureau the desired
outcome of the investigation. You must always include what
you would like done with the listing. There are two options:
delete the entire listing, or erase the late pay notation
within the listing. Don't bother challenging the information
within a collection listing, charge-off, court record,
repossession, foreclosure, or settled account. As the basic
nature of these listings is negative, changing the
information within the listing will yield no improvement.
Severely negative listings, such as these, must be disputed
on the basis of complete deletion or not be disputed at all.
Commandment Four: Always provide a reason for your dispute.
If you don't give some kind of explanation as to why you
think the credit report is wrong, then the checker may
return or ignore your dispute.
Commandment Five: Always include indicators of authenticity
in your dispute. Don't forget that the job of the checker is
to reject irrelevant disputes and to investigate the bona
fide disputes. You may ensure that your disputes sound
authentic by adding things that only a true, frustrated
consumer would write, such as "my son's a banker, and he
mentioned that I could write you and you would clear up
these mistakes." Original indicators of authenticity cannot
be listed here, or they would cease to be effective, but you
must get creative and always include sentences or phrases
that will convince the credit bureau that you're for real.
Commandment Six: Never sound like an expert. The credit
bureaus receive over 10,000 disputes per day, and your
dispute should look like any other. If you quote legal
statute or you remind the credit bureaus of your rights
under law, the checker will suspect that you read a book
about credit repair or you are using a credit repair
company. If the checker believes you are attempting to
restore your credit, your dispute will be tossed in the
"frivolous or irrelevant" bin.
Commandment Seven: Become more insistent and more
threatening with each dispute. As you submit one dispute
after another, it will become increasingly difficult to get
the checker to initiate an investigation. Your first one or
two disputes should be friendly and polite. Just like any
other consumer, you can become frustrated and threatening as
time passes. You may threaten to hire an attorney; you may
threaten to complain to the FTC and your state's attorney
general, etc.
Commandment Eight: Do not bombard the credit bureaus with
disputes. Sending one dispute right after another is
wasteful and counterproductive. You may send no more than
one dispute every ninety days. If you dispute more often,
the credit bureau will simply return the dispute as
"frivolous or irrelevant."
Commandment Nine: Use inaccuracies and inconsistencies as
examples of how the credit listings are wrong. Remember that
it will do you no good to change minor information contained
in a severely negative listing. Use inaccuracies and
inconsistencies as a basis of dispute. You will do well to
use the other two credit reports to establish
inconsistencies by comparing the other credit report to the
report you are disputing. Remember, though, that you can
only use another credit report for comparison if that report
doesn't confirm negative credit listings that you are
attempting to dispute.
Commandment Ten: Create and utilize other techniques that
help further the idea that the dispute letter is from a
truly wronged and disadvantaged consumer. The checker is
only interested in investigating disputes from consumers who
have totally inaccurate credit reports due to credit bureau
errors. In short, the checker only wants to help consumers
who have a good case against the credit bureau and might
likely sue them.
According to the Fair Credit Reporting Act, the credit
bureaus should legally investigate all disputes that are not
"frivolous or irrelevant." In practice, the checker will
only do what he or she has to do in order to avoid a
lawsuit. For this reason, it becomes necessary to contrive
all manner of strategy to compel the checker into doing what
the credit bureaus should be doing anyway -- which is to
conduct an investigation into every reasonable dispute.
There are many other techniques used by credit restoration
professionals, but you must figure those out on your own. It
would render those techniques useless if they were
published. As you may have noticed, only general strategies
have been provided. If you earned a high Success Rating on
the self-rating questionnaire Do you need the help of an
Attorney , then you should be prepared and inclined to
invent your own, effective techniques following the
guidelines set forth in the Ten Commandments.
Your dispute will be taken more seriously if you print it
from your computer. If you don't own a home computer, seek a
professional, as writing your disputes by hand or on a
typewriter will take up enormous amounts of time and may
yield disappointing results. With each copy of your credit
report, you should find a form supplied by the credit bureau
for disputing credit listings. You should not use these
forms for your dispute letters. The form may force you to
lie about your credit situation and thereby possibly break
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